Digital engagement to help you solve the CX puzzle and
drive customer satisfaction
Apogee’s digital customer engagement platform,
especially personalized video messaging, delivers proven results for utilities.
Actual results from a recent IOU pilot deployment:
- +5 Net Promoter Score among those receiving
- 46% average open and nearly 8% CTR, significantly higher than 2% industry average
- 60% less likely to call the call center
Visit Apogee digital engagement experts in booth #1223
- Discuss your customer satisfaction challenges
- See our new EV Customer Journey solution
- Watch examples of personalized, relevant video messages
- Learn how we help you design and execute a digital first strategy
- Enter to win a remote controlled car
Puzzled About EV Customer Engagement?
The accelerating growth of electric vehicles (EVs) is creating significant challenges and opportunities for electric utilities. Not sure how your utility can minimize risks and take advantage of the opportunities, or how customer engagement drives success?
Stop by our booth to see our new EV Customer Journey digital communications solution!
Request a Demo Now