We all know customers are being bombarded with messages and getting them to pay attention is harder and harder each year. Please join Joel Gilbert, our President and Chief Software Architect, and Jason McGrade, Deputy Director of the Smart Energy Consumer Collaborative for a 45 minute discussion about their research that identifies key themes for utilities to connect with their customers. Jason will also talk about their upcoming research study that will help utilities craft their strategies for developing new rate structures and outreach efforts.
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