October 6, 2017 | Blog
Well, as my wife Susan has always reminded us … there is a fine line between customer engagement being caring or creepy … we are all super sensitive to our invasion of privacy.
The latest add on to the Amazon Echo may have just crossed that line. In case you missed it reviews are in and they are not good:
It always strikes me how blatantly commercial people can be when they forget Susan’s warning. If you go on the Amazon website for the Show device and watch the video you will see the caring part. But, they forget that in the actual use cases as customers live with the device.
I am sure you will see the news media stomp on Amazon for the potential invasion of privacy … it will not be pretty to watch.
Want to learn more about “Creepy vs. Caring?’ Join Joel Gilbert, on Oct. 19th at 2:00 Eastern, for a one-hour webinar: “Finding Value in the Sea of Analytics”
Alexa can analyze your energy bill! Watch this short video to see how it works.
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