Presentation

Countering the Impending Communication Crisis

Webinar Presented August 30, 2022

Join APOGEE’S CEO AND CO-FOUNDER SUSAN GILBERT for a 30-minute session where she will share the proven methods winning utilities are using to build lasting and meaningful relationships with their customers. Attendees will learn how various effective engagement strategies are reaping rewards for hundreds of Apogee-client utilities and their millions of customers.

These methods are helping utilities by delivering higher customer satisfaction scores, empowering employees, and establishing trust with customers.

We’ll Discuss:

• Top Digital Engagement Techniques
• Utility Case Studies
• Monetizing Effectiveness

Download Recording       Download Presentation

Download:  Impending Communication in Crisis Playbook 

Review Sample Videos                                                       High Bill Compliment Audio

Welcome Series – Understanding Your Bill 

Welcome Series – Welcome to the Utility

Targeted Video Bill – Average Monthly Bill 

Heating Cost Comparison 

Hurricane Alert

High Bill Series

End of Year Summary